Top Posters Today

Dannyboy1949 Dannyboy1949
1 Posts

Recent Posts

Pages: [1] 2 3 ... 10
1
Mods and Appearance / Re: Upper side cowlings in Carbon Fiber
« Last post by Dannyboy1949 on Today at 01:58:52 AM »
No and they don't sell enough V1k's so that anyone will likely ever make them.

I need a stock left hand one and find that they are $200+  :012:

BTW: carbon fiber is very difficult to work with and make look professional.
2
General Maintenance, Servicing, and Mechanical issues / Re: No more front brake
« Last post by Ben on Yesterday at 09:22:15 PM »
Fortunate it did not happen while riding  :5:

If circuit is full and no air in it, so most probably an open valve... Try disconnect the battery and restart ?
3
The second set has been spoken for.
4
*Originally Posted by TYKE [+]
you may be surprised to learn that things are not that different here in the UK , we have standards too 

Its all about expectation, attitude and opinion...you have expressed yours  :002:

You have respectfully expressed yours as well Sir. Thank you for your consistently professional candor. I have a lot to learn from someone like you.

But the main point is that I already have one set of brackets spoken for but still have one more set. Just let me know and I will ship it to you. Iconic refunded my money and I am trying to pay it forward.

5
you may be surprised to learn that things are not that different here in the UK , we have standards too 

Its all about expectation, attitude and opinion...you have expressed yours  :002:   
6
*Originally Posted by Ben [+]
Hi,

I just discover this thread...

I ordered the Iconic last week (July 26th). Received the parcel beg. of this week, and mounted it without any problem.

I've bolted a SP-connec bike set for my smartphone on the Iconic plate. Works perfectly.

Ben

"The fact you have left a bad review at this point leaves me with little reason to address your problems as any damage to the parts business has been done."

If you said something like that as US company after you screwed the pooch? Whew.... You would be Google and Yelp reviewed to death. Unacceptable. And to hold back bad reviews and only post good ones? Holy moly......
7
Hi all,

3 weeks ago, I changed the pads and bake fluid on the Versys. After we went for 5 days ride in the German forest, Over 1500km.

The bike sit in the garage since. Went I took it wout for a ride tonight, impossbile to build the pressus on the front pads. Brahe lever feels like there is not more oil!

But there is, and no visible leaks on the floor or after pumping several times. Any idea? Could it be the ABS valve that is stock open?
8
Mods and Appearance / Re: SW Motech vs. Iconic GPS Mounts for 2019+ (I tried both)
« Last post by Ben on Yesterday at 07:40:18 PM »
Hi,

I just discover this thread...

I ordered the Iconic last week (July 26th). Received the parcel beg. of this week, and mounted it without any problem.

I've bolted a SP-connec bike set for my smartphone on the Iconic plate. Works perfectly.

Ben

9
*Originally Posted by TYKE [+]
I think your comments are somewhat harsh....ok so they made a mistake in production, and they didn't respond in the manner that you expected, but there are several others on here (myself included) who are satisfied with this product.

I do know someone who knows this company very well and he previously advised me that they have a background in F1 engineering, so I guess they can't be all that bad, it was pretty much on that basis that I originally recommended them to this forum

It's a shame when we have a bad experience with any product, but it can, and does, happen. I'm sure that Iconic will rectify this issue

Thanks for your input Tyke. I was harsh. To clarify I sent him an email on a Wednesday asking to purchase two more brackets and I would pay for the shipping too. He replied he was going someplace for the weekend and would reply and get them out to me on Monday. On Tuesday I sent him a nice note asking if he had a chance to do it. Nothing. On Thursday I sent another, nothing, crickets. I started to follow him on FB and all the while he was posting pix of him out riding, organizing a new work bench and welding razor blades together with a new machine. That is when realized I was wasting my time and went and had them made myself. Problem solved

Then a week or so later in a review of Iconic I said great product but not good post purchase customer service and that the brackets that were included looked like they were tapped by Stevie Wonder which makes a very fiddled thing become even more apt to cross thread. Well after weeks and multiple ignored emails and just forgetting about it ole Jamie came alive with this:

Tom,

Thank you for you constructive review. Please understand that the worshop you see isnít Iconic parts it my business that supplied engineering subcontract services. The fact you see lots of activity in there is because itís a busy workshop working on many projects outside of anything to do with iconic parts. Iconic parts has the benifit of piggy backing off of it. Yes Iím very lucky to be in a position where I can do this.

The fact you have left a bad review at this point leaves me with little reason to address your problems as any damage to the parts business has been done...but as I always get things sorted I will get the parts out to you. It takes a while as I have to run a business and then juggle the parts business too. Itís not just a matter of grabbing a few parts and sending them. Theres obviously a reason it didnít go together correctly and it needs investigating.

The reason itís taken a while as we found out this week is the plates that you cross threaded were not tapped plumb straight. After investigating it looks like they sat up in the milking machine a bit so the tap went in on the piss. Rather than send you out more crappy parts we are remaking fresh ones now we know the issue.

We have sold a lot of these and yes they are fiddly you fit but blame Kawasaki for making a bloody ridiculous screen mechanism. This is the most rigid mount on the market once fitted correctly and out of say 200 of these we have made we have only had a handful that need some extra guidance to get there install sweet and we have only had two returned as far as I can recal.

So...

Now you can either sit tight and get the parts you have ordered, this will be next week sometime. Send back the part you have and we will refund you or walk away and say no more.

Your choice.

Best Regards
Jamie Clare

Now I am a guy sitting for weeks with a mount that does not work, a promise to get them out to me, then crickets and no response at all to multiple follow ups and then only this weeks later when they get an honest review of their show? Sorry but I call it like it is:

"This is a great product but don't infuriate yourself with trying to work out the "crappy" brackets. PM me and I will send you correctly drilled ones." Harsh yes. 100% an experience different from a US company, yes. And what is really the zinger? He did not post the review on his site. Now that is downright slimy. May be an F1 guy, but this parts business is a hobby to him. He answers all emails and inquiries and it is on the back burner. And when kicked he flushes a negative review and lets the client who has been waiting for weeks know that they just need to be more understanding of his situation.

10
Yup, still available.
Make an offer before I throw it in the garbage...
Pages: [1] 2 3 ... 10